Official Store Hours
Thursday & Friday
12:00 p.m. - 5:00 p.m.
Office Administration Hours
Monday - Friday
9:00 a.m. - 5:00 a.m.
TICKET TERMS AND CONDITIONS:
1. Your ticket order will be available at Kitchener-Waterloo Oktoberfest Official Store, 17 Benton St., Kitchener,ON.
2. You MUST bring order number, photo I.D. and the credit card used to make the purchase when you pick up the tickets. Only the credit card holder can pick up the tickets.
3. During peak season lines can be long, our staff and volunteers thank you for your patience.
4. ALL SALES ARE FINAL. THERE ARE NO EXCHANGES, REFUNDS OR CANCELLATIONS OF TICKETS ONCE THE ORDER IS PLACED