Kitchener-Waterloo Oktoberfest Official Store Hours
Tuesday - Thursday, October 11-13 9:00am - 6:00pm
Friday - Saturday October 14 - 15 8:00am - 8:00pm
The Print At Home option is now available for the following Festhallen only:
Altes, Chicopee, Oktoberfest Haus and Transylvania Club
If you purchased 6 tickets, you will see 6 PDFs, one for each PAH ticket purchased. For faster processing at the gate, we recommend you print off your tickets and bring them with you to the event as using a scanner on a cell phone can be problematic. If you have not received the PAH email within 5 minutes, please forward your Confirmation Email to firstname.lastname@example.org with a brief message outlining the challenge you are facing.
If you purchased tickets prior to 2 pm on Wednesday, October 12th,
we are not able to convert those tickets into Print At Home, so you must pick those tickets up at the Oktoberfest Retail Store.
Print at Home is NOT an option for the following Festhallen:
Alpine, Bingemans, Hubertushaus, Elmira, Oberkrainer, Uber, The Berlin Haus
If you have purchased these tickets you must pick up those tickets at the KW Oktoberfest Retail Store on 17 Benton Street. Store Hours for Thursday are 9 am to 6 pm , Friday and Saturday are 8 am to 8 pm.
If you have purchased some tickets that are Print at Home and some that are not, you will still be required to pick up the non-Print At Home tickets at the Oktoberfest Retail Store.
TICKET TERMS AND CONDITIONS:
1. Your ticket order will be available at Kitchener-Waterloo Oktoberfest Official Store, 17 Benton St., Kitchener,ON. * During peak season lines can be long, our staff and volunteers thank you for your patience.
2. You MUST bring order number, photo I.D. and the credit card used to make the purchase when you pick up the tickets. Only the credit card holder can pick up the tickets.
3. ALL SALES ARE FINAL. THERE ARE NO EXCHANGES, REFUNDS OR CANCELLATIONS OF TICKETS ONCE THE ORDER IS PLACED.